Our Guarantees

COMFORT GUARANTEE:

We stand behind our installation services and guarantee that the heating and cooling systems installed in your home will function as promised. If the temperature range we stated is not achieved, we will repair or replace the system at no cost to you if it is the fault of the system that is the cause of the issue. Our 100% Installation Guarantee ensures that you can trust us to deliver on our promises.

NO-LEMONS GUARANTEE:

At Air Around the Clock, we understand that no equipment performs at 100% all the time. However, we believe that you should receive the full value from your investment in a new heating and cooling system. That’s why we offer a “No-Lemons” guarantee.

We hope nothing goes wrong, but you can trust Air Around the Clock to stand behind our products and promises. We offer peace of mind and ensure that you receive the full value from your investment.

100% MONEY-BACK INSTALLATION GUARANTEE:

At Air Around the Clock, we have full confidence in the quality of work provided by our team of highly trained technicians. We guarantee 100% satisfaction with your installation. If you are not completely satisfied within the first year of owning your new system, we will promptly address any issues.

Furthermore, if the equipment fails to operate according to the manufacturer’s warranty and a representative for the manufacturer verifies its failure, we offer a full refund of the purchase price upon written request. This 100% Money-Back Installation Guarantee applies only to complete system installations by Air Around the Clock and additional equipment installed on the same date.

You can trust us to provide exceptional service and stand behind our promises.

INSTALLATION WORKMANSHIP GUARANTEE:

At Air Around the Clock, we take great pride in the professionalism and expertise of our technicians. We have strict employment requirements that include background checks and ongoing random drug testing for all team members to ensure top-notch service.

When working in your home, we guarantee that our technicians will show utmost respect for your residence. They will wear shoe covers to protect your flooring and maintain a clean work environment. Our team members will also use respectful language and treat everyone with courtesy.

If at any time you feel that a team member has not met our high standards, please notify us immediately on the same day as your installation. We stand by our commitment to excellence and offer an extra service visit free of charge as part of your Service Agreement extension.

You can trust us to provide exceptional service and hold ourselves accountable to the highest standards of professionalism.

BETTER THAN WE FOUND IT GUARANTEE:

We understand that your home is one of your most significant investments, and we take our responsibility to protect it seriously. Our technicians are committed to treating your property with the utmost care and respect. We guarantee that they will not create any mess or damage during their work.

Furthermore, we promise to leave your home in better condition than it was found. If for any reason our team fails to meet this promise, we will pay for professional repair services.

If you have any concerns or dissatisfaction with our service, please notify us immediately on the same day as your installation. We stand behind our commitment to providing exceptional service and protecting your investment.

Choose us with confidence, knowing that we prioritize the safety and well-being of your home above all else.

LIFETIME LEAK GUARANTEE:

At Air Around the Clock, we take pride in delivering top-notch installation services. We are confident in our technicians and the quality of products we use, which is why we guarantee that all duct systems we install will have no leaks greater than 6%.

This guarantee applies to all accessible duct systems installed by our company on the same day as your equipment installation. Please note that it does not cover damage caused by rodents or natural disasters, nor any damage resulting from carelessness by contractors or technicians not employed by Air Around the Clock (including but not limited to satellite/cable companies, home theater/tech contractors, and other HVAC contractors).

We stand behind our commitment to excellence and pledge to deliver reliable and high-quality installations every time. Choose us with confidence knowing that we prioritize your satisfaction above all else.

APPLES-TO-APPLES LOWEST PRICE GUARANTEE REFUND:

At Air Around the Clock, we take pride in delivering exceptional service without cutting corners or taking shortcuts. While other contractors may offer low prices, we understand that you want transparency and clarity when it comes to quotes for a new HVAC system.

That’s why our team provides complete proposals that clearly outline all costs and services included. We have strict hiring protocols and drug-testing policies to ensure that our HVAC technicians always deliver quality installations.

However, if you find an honest comparison from another company that includes written guarantees/warranties and employment policies, we promise to refund any difference in cost plus an additional $150. To qualify for this offer, please submit your request in writing within two weeks (14 days) of signing your contract with us or of the date of your installation (whichever is earlier). You must also include the original documentation from the competitor showing an apples-to-apples comparison.

We stand behind our commitment to transparency and fairness in all our dealings. Choose us with confidence knowing that you’ll receive top-quality service at a fair price.

SUPERIOR SERVICE GUARANTEE:

Your home is one of your largest investments, and we want to make sure you are confident in protecting that investment for your future. Air Around the Clock provides the lowest price guarantee, while we also provide the highest degree of workmanship around HVAC and gas pipe services in the region.